Privacy Policy
Last updated 18 November, 2022
The following privacy policy applies to the products and services provided online exclusively by Frost Collective . ABN 85 116 070 690 – Unit B4, 35-39 Bourke Road, Alexandria NSW 2015, Australia. The terms ‘we’, ‘our’, ‘us’ and ‘site’ refer to Frost Collective Pty Ltd and all of its related entities.
Collection of your personal information
Frost*collective collects personal information from our online visitors when they place an order or when they join the Frost*shop mailing list. If an order is placed, Frost*shop holds personal information including your name, email address, phone number/s, shipping and billing address to process and fulfil the order.
Your credit card details will never be held by Frost*shop.
You may refuse to provide us with some or all of your personal information, however this may prevent us from processing your transactions or delivering products to you.
Frost*collective may also need to obtain information for authentication or identity checks in the prevention of fraud. These measures are taken for your security.
What we might use your personal information for
Frost*collective will likely use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience.
When you register with Frost*shop, you will be asked if you want to “Subscribe” to our mailing list. If you choose to “Subscribe” for either of these services, the information you provide will allow Frost Shop to advise you about new products, special offers and other events or items of interest, from time to time.
Security of your personal information
Frost*shop only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order or access your account information, Frost Shop uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
Frost*shop recommends reading the policy and disclaimers published by Shopify
Other information we might collect
Frost*shop might collect non-personal data about your use of frostshop.au , such as pages visited, times and volume of use of our services as well as traffic data. Traffic data includes all sorts of boring things like logs, details of networks, time of log-on or access, length of sessions and similar systems data and your IP address. The information collected helps Frost Collective to improve its online service to you.
Cookies policy
We use cookies on our site to enhance and deliver a personalised shopping experience for you. A cookie is a small data file, stored on your computer or handheld device that enables us to track and target your preferences. The cookie will be held on your device until you remove it.
We may use cookies, or similar technology to track your use of the website or other sites related to our business partners. By using and/or browsing the Website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies on your browser or refrain from using the Website.
Question and complaints
We would love to hear from you. If you would like to share something with us, please email the Frost*shop team at shop@frostcollective.com.au
Frost*collective will be entitled to assume that if you have accessed the Frost*shop website you unconditionally accept the terms and conditions described in our Privacy Policy and in the absence of any contrary disclosure that you consent to this Policy.
Privacy Policy
Last updated 18 November, 2022
The following privacy policy applies to the products and services provided online exclusively by Frost Collective . ABN 85 116 070 690 – Unit B4, 35-39 Bourke Road, Alexandria NSW 2015, Australia. The terms ‘we’, ‘our’, ‘us’ and ‘site’ refer to Frost Collective Pty Ltd and all of its related entities.
Collection of your personal information
Frost*collective collects personal information from our online visitors when they place an order or when they join the Frost*shop mailing list. If an order is placed, Frost*shop holds personal information including your name, email address, phone number/s, shipping and billing address to process and fulfil the order.
Your credit card details will never be held by Frost*shop.
You may refuse to provide us with some or all of your personal information, however this may prevent us from processing your transactions or delivering products to you.
Frost*collective may also need to obtain information for authentication or identity checks in the prevention of fraud. These measures are taken for your security.
What we might use your personal information for
Frost*collective will likely use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience.
When you register with Frost*shop, you will be asked if you want to “Subscribe” to our mailing list. If you choose to “Subscribe” for either of these services, the information you provide will allow Frost Shop to advise you about new products, special offers and other events or items of interest, from time to time.
Security of your personal information
Frost*shop only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order or access your account information, Frost Shop uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
Frost*shop recommends reading the policy and disclaimers published by Shopify
Other information we might collect
Frost*shop might collect non-personal data about your use of frostshop.au , such as pages visited, times and volume of use of our services as well as traffic data. Traffic data includes all sorts of boring things like logs, details of networks, time of log-on or access, length of sessions and similar systems data and your IP address. The information collected helps Frost Collective to improve its online service to you.
Cookies policy
We use cookies on our site to enhance and deliver a personalised shopping experience for you. A cookie is a small data file, stored on your computer or handheld device that enables us to track and target your preferences. The cookie will be held on your device until you remove it.
We may use cookies, or similar technology to track your use of the website or other sites related to our business partners. By using and/or browsing the Website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies on your browser or refrain from using the Website.
Question and complaints
We would love to hear from you. If you would like to share something with us, please email the Frost*shop team at shop@frostcollective.com.au
Frost*collective will be entitled to assume that if you have accessed the Frost*shop website you unconditionally accept the terms and conditions described in our Privacy Policy and in the absence of any contrary disclosure that you consent to this Policy.